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Hours, pay and safety for staffing and recruitment

RotaOne and Musterd are built for workforces that move between sites, shifts and contracts, which is the daily reality of staffing. RotaOne captures every hour against the right client and site, and Musterd makes sure temporary workers are counted when a site is evacuated.

People being placed at an office, a warehouse and a shop
Multi-site
client sites managed as one
GPS
mobile clocking on any assignment
Real time
who is on which site, right now
Why Thinking Software

Built for workforces that move

Since 1994 we have built time and attendance software for organisations whose people work shifts, across several sites and often on flexible contracts. Staffing businesses see those patterns at their sharpest: many workers, many clients and assignments that start and end at short notice.

  • Permanent, temporary and agency staff in one place
  • Cover planned, hours captured, absence and holiday managed
  • Reports and payroll exports that pay people correctly
The challenges

What makes temporary staffing hard to run well

A staffing business carries obligations for people it rarely sees, working on sites it does not control. Hours have to be proved, pay has to be right first time, and someone has to know where every worker is.

  1. 01

    Timesheets you can rely on

    Paper and emailed timesheets arrive late, get disputed and hold up pay. Yet the Conduct of Employment Agencies and Employment Businesses Regulations 2003 stop employment businesses withholding pay because a client has not paid or a timesheet is not signed.

  2. 02

    Equal treatment after 12 weeks

    Under the Agency Workers Regulations 2010, a temp in the same role with the same hirer for 12 weeks gains the same basic pay, working time, rest and annual leave as a direct recruit. Tracking qualifying weeks across assignments needs accurate records.

  3. 03

    Working time and holiday pay

    Temps working for several clients can drift past Working Time Regulations limits on rest and night work, and holiday for irregular-hours workers can accrue at 12.07% of hours worked. The Employment Rights Act 2025 is also expected to extend shift notice rights to agency workers from 2027.

  4. 04

    Safety on someone else’s site

    HSE expects agencies and hirers to share responsibility for temporary workers’ health and safety, including induction and training. In an evacuation, new temps are the least likely to know the muster point and the most likely to be missed from a headcount.

RotaOne

RotaOne for agencies and resourcing teams

Plan cover across clients, departments and sites, let workers clock in by app or device on assignment, and turn their hours into payroll exports without rekeying. Costs and hours can be reported for each worker, each client department or the whole business.

RotaOne time and attendance software illustrated on a laptop, tablet and desktop: reports, a team member clocked in, and the weekly rota
  • Every hour against the right site

    Workers clock in from the mobile app with their location recorded by GPS, or at a cloud-connected device on the client’s site. Hours arrive in real time against the right organisation and department, replacing paper timesheets.

  • Shifts filled from your pool

    Publish open shifts to the app, where workers see unfilled shifts and pick up extra work. Set minimum staffing levels for each client and get under-staffing alerts before a shift starts short.

  • Skills matched to placements

    Record each worker’s skills and qualifications with expiry dates, so you place people trained for the role and see renewals coming before a ticket lapses on assignment.

  • Pay and holiday right first time

    Payroll exports are pre-calculated from real-time data in the format and frequency you choose, and integrate with leading payroll systems. Allowances can be zero-hours based, and temps can only request the leave they are entitled to.

The RotaOne features that matter most

Musterd roll call and evacuation app illustrated on two smartphones: the live list of who is safe, and the site map with zones
Musterd

Musterd for temporary workers on client sites

Temporary workers are often the newest faces on site and the hardest to account for. Musterd gives a real-time view of who is on site, who is safe and who is missing, wherever your people are placed.

  • Temps included in every roll call

    Workers who clock in on assignment appear on the live roll call, so nobody is missed because they only started that morning. Instant UNSAFE alerts show who has not reached safety, and you can text an unsafe worker directly.

  • Oversight across every placement

    Multi-site scalability and remote incident oversight let your operations team follow an evacuation at any site on a map, with each muster point run by its own team.

  • A record for you and your client

    Post-event compliance reports show who was on site and who was marked safe, giving the agency and the hirer a shared record when they review an incident or a drill.

The Musterd features that matter most

Customer success stories

Case studies

How organisations like yours run their workforce, and keep it safe, with Thinking Software.

View all case studies
  • Southbank Centre logoEntertainment & Leisure

    Southbank Centre

    Southbank Centre is a world-famous, multi-venue arts centre in London, with a dynamic year-round festivals programme and an inclusive ethos.

    Hosts
    200+
    Shifts a year
    30,000

    Reduced admin workload and enhanced accuracy of staff timekeeping and attendance data

  • Somerset Care logoHealth and Social Care

    Somerset Care

    The Somerset Care Group are one of the major care providers in Southern England and one of the largest not-for-profit care companies in the UK.

    Employees
    4,500
    Staff at each site
    70-80

    Payroll processing reduced from several hours to less than 2 hours weekly

  • Malmaison & Hotel du Vin logoHospitality & Events

    Malmaison & Hotel du Vin

    Whether it’s for their prime locations, their unique style or their memorable individuality, the Malmaison & Hotel du Vin brands are well-known.

    Staff across both brands
    3,000
    Hotels
    29

    “Huge increase in payroll efficiency, from breaks right through to managing start and end times”

Testimonials

What our customers say about RotaOne and Musterd

See more testimonials

“We’ve been using Thinking Software for several years now, and it’s been a game-changer for our business.”

Olympus Global logoTinaHR Manager, Olympus GlobalRotaOne

Accreditations

Hosted on Microsoft Azure, certified to ISO 27001 and Cyber Essentials Plus, and registered with the Information Commissioner’s Office.

  • Microsoft Azure
  • Cyber Essentials Plus certified
  • Registered with the Information Commissioner's Office
  • ISO 27001 certified

Trusted by organisations worldwide

  • BM Foods
  • Cathay-Investments
  • Freshpeel
  • Glasgow Science Centre
  • Kingsley Healthcare
  • Lantor
  • Limar
  • Lincad
  • Markes International
  • Richard Whittaker
  • Senior Bird Bellows
  • Somerset Care
  • Steatite
  • North Ayrshire Council
  • APS Care Limited
  • The Kronen Collection
  • The Ardagh Group
  • Southbank Centre
  • Crealy Theme Park and Resort
  • Malmaison & Hotel du Vin
  • Holiday Inn
  • Parseq
  • Camino Healthcare
Book your demo

Which product would you like to see?

See RotaOne in action

Join organisations using RotaOne to run time and attendance, rotas, absence, HR and payroll more effectively. In a live walkthrough, a product specialist shows you how the system supports day-to-day workforce management and fits the processes you already have.

  • Live 60-minute session

    A detailed walkthrough of the features that matter to your organisation.

  • Real-time dashboard

    See live attendance, rota updates and user actions as they happen.

  • Reporting showcase

    Explore key reports, how the data is generated and how it’s exported.

  • Automation in practice

    Watch rules, alerts and scheduling logic take care of routine work.

  • Expert guidance

    Put your questions to a product specialist who knows the system inside out, and ask about costs. No obligation.

RotaOne

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Prefer to talk first, or can’t find a time that works? Call +44 (0) 1993 878 671 or send us a message.