What customers say about RotaOne and Musterd

Customer testimonials

1. 

   Tina

   HR Manager, Olympus Global

   RotaOne

   We’ve been using Thinking Software for several years now, and it’s been a game-changer for our business. The RotaOne platform is reliable, and the time & attendance software is packed with features that streamline our daily operations. What stands out most is their exceptional customer support given the team are always responsive, knowledgeable, and willing to go the extra mile.

   Since implementing their solution, we’ve seen significant improvements in efficiency of report producing, managing absences and tracking attendance of our staff across multiple sites. We highly recommend Thinking Software to any organisation looking for a powerful and dependable software partner.

2. 

   Stephen Hamilton

   Meiyume

   Musterd

   The Musterd Roll Call app has been a great success and we have tested it a number of times. It has been brilliant in managing our evacuations. What a fab tool.

3. 

   Dan Drogie

   Gear4Music

   RotaOne

   I am writing this testimonial to express our utmost satisfaction with RotaOne, the cloud-based time and attendance software from Thinking Software. As a company with operations spread across 7 hubs in Europe, finding a reliable and efficient solution for managing time and attendance was paramount, and RotaOne has exceeded our expectations in every way.

   From the moment we implemented RotaOne, the impact on our workforce management has been significant. The user-friendly interface, coupled with powerful features, has streamlined our time tracking processes and allowed for seamless coordination across our European hubs. The ease of access to real-time data has provided invaluable insights, enabling us to make informed decisions and optimize our workforce efficiency.

   One of the standout aspects of our experience with RotaOne has been the exceptional level of support provided by Thinking Software. The support team’s responsiveness and commitment to resolving any issues are truly commendable. It’s evident that they prioritize customer satisfaction, and any challenges we’ve encountered have been met with a high level of urgency and expertise.

   What sets Thinking Software apart is the personal relationship they foster with their clients. The team at Thinking Software has gone beyond just being a service provider; they have become a collaborative partner in our journey toward optimizing our workforce management. Regular check-ins, feedback sessions, and a genuine interest in understanding our unique needs have created a dynamic and mutually beneficial relationship.

   Moreover, Thinking Software’s commitment to continuous improvement is evident in their proactive approach to updates and enhancements. They actively seek feedback from users, demonstrating a dedication to refining the product based on real-world user experiences. This iterative process has not only improved the functionality of RotaOne but has also contributed to an enhanced overall customer experience.

   In conclusion, RotaOne has proven to be a game-changer for our company, revolutionizing the way we manage time and attendance across our European hubs. The combination of a robust software solution and the exceptional support and partnership provided by Thinking Software has made RotaOne an indispensable tool in our daily operations. We wholeheartedly recommend RotaOne to any organization seeking a comprehensive and user-friendly solution for time and attendance management.

4. 

   Julie Deshamps

   Sweeep Kusakoski

   RotaOne

   I would definitely recommend RotaOne as a time and attendance system.

   As a business we had tried 2 other HR, Time & Attendance systems, who promised APIs and the ability to integrate with our system. Both unfortunately failed, 2.5 frustrating years later, we started to speak to RotaOne, who from the start did not over promise, nor did they under deliver!

   During the negotiations I found Steve Rothkopf, Denis Lenihan and Callum Woodward honest and open from the start, nothing was too much trouble. They answered emails and phone calls promptly.

   During implementation, the customer service RotaOne delivered was outstanding. Zoe & Anthony in the support team, were knowledgeable, easy to communicate with, fast to respond, correcting errors and offering solutions.

   A huge thank you to Steve and his team.

• RotaOneI need to manage staff timeRotas, clocking in, absence and payroll-ready hours.
• MusterdI need to account for everyone in an emergencyReal-time roll calls, evacuations and sweeps on iOS and Android.