Skip to content
Contact us

Contact the team behind RotaOne and Musterd

Call +44 (0) 1993 878 671 or email sales@thinking-software.com, 8:30am to 5:30pm UK time, Monday to Friday. Send the form below at any time and it reaches the team that can answer it, wherever your organisation is in the world.

Send us a message

Tell us what you are trying to solve, whether that is rota planning, clocking in, absence, payroll exports or emergency roll calls, and we will point you at the right answer.

Sales enquiries

Customer desks

Support
support@thinking-software.com
Training
training@thinking-software.com
Supplies
supplies@thinking-software.com
Feedback
feedback@thinking-software.com

Write to us

Thinking Software
The Old Farm, Asthall Leigh
Witney, Oxfordshire, OX29 9PX
United Kingdom

Restranaut Ltd t/a Thinking Software, company number 02110245. Developing and supporting our own workforce management software since 1994.

Accreditations

Hosted on Microsoft Azure, certified to ISO 27001 and Cyber Essentials Plus, and registered with the Information Commissioner’s Office.

  • Microsoft Azure
  • Cyber Essentials Plus certified
  • Registered with the Information Commissioner's Office
  • ISO 27001 certified
What happens next

What happens after you get in touch

  1. Step 1: Your message reaches the right desk

    Sales, support, training and supplies are separate teams, and your enquiry goes straight to the one that can answer it.

  2. Step 2: We reply during opening hours

    We answer by email or phone, from 8:30am to 5:30pm UK time, Monday to Friday.

  3. Step 3: You see the software in action

    If it looks like a fit, we walk you through RotaOne or Musterd live, then set out what implementation would involve.

FAQs

Contacting Thinking Software

The quickest answers to the questions we are asked most. Anything else, call +44 (0) 1993 878 671.

How do I contact Thinking Software?

Call +44 (0) 1993 878 671, email sales@thinking-software.com or send the form on this page. Our team is available 8:30am to 5:30pm UK time, Monday to Friday, and we work with organisations worldwide.

How do I get support for RotaOne or Musterd?

Email support@thinking-software.com or call +44 (0) 1993 878 671, 8:30am to 5:30pm UK time, Monday to Friday. Remote support is available via TeamViewer, and every new customer is assigned a dedicated Implementation Manager for configuration and handover.

Where is Thinking Software based?

Thinking Software is based at The Old Farm, Asthall Leigh, Witney, Oxfordshire, OX29 9PX, United Kingdom. We have developed and supported our own time and attendance software here since 1994.

How do I book a time and attendance demo?

Pick a slot on the booking calendar on our homepage. A RotaOne specialist walks you through rota planning, clocking in, absence and payroll-ready hours in a live 60-minute session, and can show the Musterd roll call app in the same call.

Who should I email about training, supplies or feedback?

Training goes to training@thinking-software.com, orders and questions about supplies to supplies@thinking-software.com, and comments on our service to feedback@thinking-software.com. Anything else can go to sales@thinking-software.com.

Can I contact you from outside the UK?

Yes. RotaOne and Musterd are used by organisations worldwide, and we answer calls and emails from any country during UK working hours. Email is usually the quickest way to reach us across time zones.

Book a demo

Would you rather see it than read about it?

Book a live, 60-minute walkthrough of RotaOne or Musterd with a product specialist, at a time that suits you.

Book a demoor call +44 (0) 1993 878 671