Southbank Centre is a world-famous, multi-venue arts centre in London, with a dynamic year-round festivals programme and an inclusive ethos. As the UK’s largest arts centre, Southbank Centre was founded as part of the Festival of Britain in 1951. It’s a place where people experience world-class art and culture, and it’s designed at every level to stimulate, inspire, educate and amaze.
Matthew Elliott has been with the Southbank since 2014, and hold the key planning position of Resource and Analysis Manager. His role consists primarily of:
Rota Horizon is used by the Visitor Experience, Ticketing & Membership and Customer Relations Departments to create rotas for over 30 managers and 200 hosts. This means that Matthew gets plenty of working-day exposure to Rota Horizon, and he was lavish with his praise of how the system helps solve the Southbank Centre’s Staff Planning problems:
With a team of over 200 hosts working more than 30,000 shifts a year, accurately tracking attendance is an enormous and – previously — incredibly time-consuming task. However, it is also an essential one. The automation of this system offered by Rota Horizon has saved us time and greatly expanded the range of reporting and analysis we have at our disposal.
