Case study
The system
Project: Crealy Theme Park and Resort
Crealy Theme Park and Resort operates two theme parks in the southwest of England. The Crealy group entertains over ¾ million visitors every year.
- 250
- Staff
- 500+
- At peak holiday periods
Chapter 1 of 10
The story
Chapter 2 of 10
About Crealy Theme Park & Resort
Crealy Theme Park & Resort is a multi-award-winning family adventure park & resort near Exeter in Devon, home to over 60 rides and attractions. The park also has lodges and a campsite on the Crealy Meadows site.
Chapter 3 of 10
Workforce Overview
Crealy employs approximately 250 staff, rising to over 500 during peak holiday periods. Staff ages range from 15 to 68, covering multiple departments across a large site.
Chapter 4 of 10
The Challenge
Crealy faced several challenges with time & attendance, staff planning, and workforce management:
Chapter 5 of 10
Why RotaOne
Although Crealy was already using Rota Horizon, they needed more than a basic time and attendance system. They wanted a single interface that worked for both managers and staff. Their key requirements included:
As the team noted:
While many systems handle salaried or fixed staff, few provide such a comprehensive solution for hourly employees.
Chapter 6 of 10
The Solution
RotaOne addressed all of Crealy’s challenges. Using mobile phones for most staff brought significant benefits, and managers gained clear oversight of a complex, seasonal workforce.
Chapter 7 of 10
Key Benefits
Chapter 8 of 10
Support from Thinking Software
Crealy praised the Thinking Software Support Team, highlighting that they were:
Chapter 9 of 10
The Result
When asked if they would recommend RotaOne, Crealy doesn’t hesitate:
Absolutely – it is at the forefront of any Time and Attendance system we see.
Staff and managers now enjoy a reliable, mobile-friendly platform that easily handles the demands of a large, seasonal workforce.
Chapter 10 of 10
In one sentence:
Could this be your organisation?
See RotaOne or Musterd working with your own rotas and sites.
Book a demoor call +44 (0) 1993 878 671Friendly, knowledgeable, prompt, with the ability to understand the needs of a user.
Steve Carthew, Director, Crealy Theme Park and Resort
