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Case study

APS Care Limited logo
Health and Social Care

The system

RotaOne logo

Project: APS Care Limited

Provides residential and specialist care, including dementia, mental health, and respite services

125
Staff across the homes
3
Care homes

Chapter 1 of 6

About the Business

Operating across three Care Homes, Stradbroke Court, Florence House and Burlingham House, APS Care provides high-quality, individualised residential care for the elderly in a warm and homely setting supported by a team of approximately 125 staff members in various roles. To manage workforce operations efficiently especially payroll, shift scheduling, and time tracking, we rely on RotaOne Time & Attendance.

Chapter 2 of 6

The Challenge

Before using RotaOne, our workforce management processes were paper-based, which became increasingly inefficient. The decision to move to an electronic system came from our Director, who wanted to modernise how we handled time and attendance.

Chapter 3 of 6

The Solution

RotaOne was implemented to replace our manual processes and streamline how we manage staff shifts and payroll. The system has proven to be brilliant 99% of the time. It's quite straightforward to use, and I personally haven’t experienced any issues with it. The support team are there to help if needed.

Chapter 4 of 6

The Results

RotaOne has made things simpler for us. Everything we need is available in one central place, from shift records to annual leave and payroll reports. The support provided by the Thinking Software Support Team has also been great. They always help figure out any issues. We would definitely recommend RotaOne to others.

Chapter 5 of 6

Testimonial

I have been using RotaOne for a couple of years now and find the system enjoyable to use. I find the features are easy to navigate and there are many functions to use which cover everything from rotas to running reports for payroll. All staff information is kept in one central place, which is handy when you have multiple staff working for the company. RotaOne support is very reliable if ever required. I would definitely recommend using RotaOne to others.

Luke Field at APS Care Limited

Chapter 6 of 6

Summary

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"Our experience with RotaOne has been simplistic and enjoyable. The system is reliable, user-friendly, and has everything we need to manage staff efficiently across multiple care homes."

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Other organisations that run their workforce with Thinking Software, in their own words.

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Why us

Why organisations choose Thinking Software

  • Built and supported in-house

    Our products are developed in-house by our own software engineers. User experience, simplicity and flexibility are at the heart of our applications, and you deal with the people who make them.

  • A personalised approach

    Every organisation is different. We tailor the system to your goals and requirements, whether you are automating time tracking on one site or rolling out across an enterprise.

  • Service at every stage

    We provide customer service at each stage of the project journey, from initial consultation and implementation through to ongoing support and training.

  • Continuous investment

    We keep investing in our products, so our customers have the tools they need to stay competitive as their workplaces change.

Accreditations

Hosted on Microsoft Azure, certified to ISO 27001 and Cyber Essentials Plus, and registered with the Information Commissioner’s Office.

  • Microsoft Azure
  • Cyber Essentials Plus certified
  • Registered with the Information Commissioner's Office
  • ISO 27001 certified

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