Kingsley Healthcare is a family-owned care provider established in 1999, now operating 40 care homes across the UK and offering services such as residential, nursing, dementia, and specialist care. Committed to person-centred care and staff development, Kingsley has earned national recognition for workplace wellbeing and quality care.
Case study
The system
Project: Kingsley Healthcare Limited
Empowering 24/7 Care with RotaOne
- 20 years
- With Thinking Software
- 1999
- Year established
Chapter 1 of 9
About the Organisation
Chapter 2 of 9
Key Challenges
We faced several ongoing challenges in workforce management, including:
Chapter 3 of 9
Why We Needed a Time & Attendance System
We had been successfully using Thinking Software’s Rota Horizon for almost 20 years, and due to the nature of our business, a reliable Time & Attendance system is essential so we chose to upgrade to their new cloud-based RotaOne system.
Chapter 4 of 9
How RotaOne Has Helped
RotaOne is a cloud-based system and an upgrade from Rota Horizon. It has helped address our challenges by offering improved accessibility and functionality suited to our needs.
Chapter 5 of 9
Integration with Payroll
The integration with our Sage payroll system works well, just as it did with our previous system, Rota Horizon.
Chapter 6 of 9
Benefits of RotaOne
"There are features in RotaOne that have saved us, and our care home staff, a lot of time. For example, we no longer have to manually change pay rates for bank holidays or remove rates for unpaid absences. We are still in the process of exploring many of the available reports."
Chapter 7 of 9
Support from Thinking Software
The support team are really good and helpful. If they can’t answer something straight away, they always come back with the answer as soon as they can.
Chapter 8 of 9
Would You Recommend RotaOne?
Yes.
Chapter 9 of 9
Summary
Could this be your organisation?
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