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Security work runs around the clock, with officers spread across client sites and often working alone. RotaOne plans and records every shift on every contract, and Musterd gives you a live roll call when one of those sites has to be cleared.
Since 1994 we have built time and attendance for organisations that never close, from 24-hour care to continuous manufacturing and transport depots. Security work shares those patterns: day and night rotations, long shifts, relief cover and officers based at premises you do not own.
Contract security depends on licensed people being in the right place for every hour the client pays for. That is hard to prove across many sites, long shifts and officers who rarely see a supervisor.
Twelve-hour day and night rotations are common in guarding. The Working Time Regulations 1998 still apply: a 48-hour average week unless an officer opts out in writing, 11 hours’ rest between shifts, and limits on night workers’ average hours.
Under the Private Security Industry Act 2001, most contract security officers need an SIA licence, valid for three years. Working without one is a criminal offence, so expiry dates have to be watched and renewals made in good time.
Many officers patrol sites alone, often at night. HSE guidance requires employers to assess the risks of lone working, train and support lone workers and keep in contact with them, which starts with knowing who is on which site.
Clients pay for hours on site and expect evidence. Paper signing-in sheets and phone check calls are hard to audit, slow to turn into invoices and payroll, and easy to dispute when a post is found empty.
Plan guarding rosters across every contract, record when officers arrive and leave each site, and turn verified hours into payroll exports. One price, with every feature included.
Create 24/7 shift patterns in seconds and automate them into the future. Set minimum staffing levels so key posts are always scheduled, and receive under-staffing alerts when sickness or a no-show leaves a gap.
Record each officer’s SIA licence, first aid certificate and other qualifications with expiry dates, so renewals are seen in good time and every post is filled by people licensed and trained for it.
Officers clock in on the app with their location recorded by GPS, or on facial recognition, fingerprint or RFID devices at larger sites. Every arrival and departure is on the record, ready to show a client.
Compare planned and actual hours and costs by officer or department, and export pre-calculated payroll data in the format your payroll needs. Overtime and unfilled shifts are visible to staff in real time.
Shift PlanningManage your entire workforce with simple, flexible shift planning.Learn more
Staffing Levels & ComplianceMake sure the right staff, with the right skills, are in the right place at the right time.Learn more
Employee Self Service AppAn employee self-service app to improve workforce communications and build better teamwork.Learn more
Clocking DevicesOne range of fingerprint, facial recognition and RFID clocking devices, for RotaOne and Musterd.Learn more
Smart IntegrationsConnect RotaOne to the systems you already use, and let your data move on its own.Learn more
Absence ManagementRotaOne makes absence management flexible, simple and clear, whatever sort of absence you need to manage.Learn more
Security officers are often the first to act when an alarm sounds. Musterd gives them a live list of who is safe and who is UNSAFE, and lets your control room follow every incident as it unfolds.
Responder location tracking shows where each officer is during an evacuation or sweep, with what3words for precise locations, so your control room can send people where they are needed most.
Musterd is built to work in the dark and in poor visibility, on smartphones, tablets and specialist devices, so a night patrol can run a roll call as reliably as a full day shift.
Many venues and stores you guard will fall within the Terrorism (Protection of Premises) Act 2025: from 200 people, with an enhanced tier from 800. Post-event reports give you and your clients a record of every drill.
How organisations like yours run their workforce, and keep it safe, with Thinking Software.
Entertainment & LeisureSouthbank Centre is a world-famous, multi-venue arts centre in London, with a dynamic year-round festivals programme and an inclusive ethos.
Reduced admin workload and enhanced accuracy of staff timekeeping and attendance data
Health and Social CareThe Somerset Care Group are one of the major care providers in Southern England and one of the largest not-for-profit care companies in the UK.
Payroll processing reduced from several hours to less than 2 hours weekly
Hospitality & EventsWhether it’s for their prime locations, their unique style or their memorable individuality, the Malmaison & Hotel du Vin brands are well-known.
“Huge increase in payroll efficiency, from breaks right through to managing start and end times”
“We’ve been using Thinking Software for several years now, and it’s been a game-changer for our business.”
TinaHR Manager, Olympus GlobalRotaOne
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Waste Management & EnvironmentLearn moreHosted on Microsoft Azure, certified to ISO 27001 and Cyber Essentials Plus, and registered with the Information Commissioner’s Office.
Join organisations using RotaOne to run time and attendance, rotas, absence, HR and payroll more effectively. In a live walkthrough, a product specialist shows you how the system supports day-to-day workforce management and fits the processes you already have.
A detailed walkthrough of the features that matter to your organisation.
See live attendance, rota updates and user actions as they happen.
Explore key reports, how the data is generated and how it’s exported.
Watch rules, alerts and scheduling logic take care of routine work.
Put your questions to a product specialist who knows the system inside out, and ask about costs. No obligation.
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