Industries
Retailers and wholesalers such as Gear 4 Music, Chisholm Hunter, Barton Grange Group and Trilanco use Thinking Software. RotaOne keeps rotas and labour costs in line with trading, and Musterd accounts for your staff when a store or warehouse is evacuated.
Our retail customers include Disney Stores, Dover Street Market, Gear 4 Music and the jeweller Chisholm Hunter, alongside family-run garden centres such as Stewarts Garden Centre and Barton Grange Group. In wholesale and trade supply we work with businesses including Trilanco, a specialist equine, pet and agricultural wholesaler, and Vincent Timber.
Retail relies on a largely part-time workforce, trades long hours and seasonal peaks, and faces persistent abuse of shop staff. Labour cost has to follow trading, week by week, store by store.
Part-time staff fill more than half of retail jobs, and large retailers recruit thousands of temporary staff for Christmas. Rotas have to follow footfall, cover every opening hour and flex for peaks without overspending.
The Employment Rights Act 2025 will require reasonable notice of shifts, and payment when shifts are cancelled or cut short at short notice, expected to start in 2027 once regulations set the detail. Late rota changes will carry a cost.
BRC crime surveys record well over a thousand incidents of violence and abuse against shopworkers a day, and the Crime and Policing Act 2026 creates an offence of assaulting a retail worker, due to start by regulations. Staff opening or closing alone are among the most exposed.
The Regulatory Reform (Fire Safety) Order 2005 requires a fire risk assessment and evacuation plan for every store, and shops and centres where 200 or more people may be present fall within Martyn’s Law. You need to know which staff are on the floor.
Plan every store and warehouse in one system, publish rotas straight to staff phones and see planned against actual costs as the week runs. Every feature is included, at one price.
Build regular shift patterns in seconds, add ad-hoc shifts for busy days and drag and drop to fill gaps. Set staffing budgets and review planned against actual costs, store by store, before the week is out.
Publish rotas through the self-service app, where staff see unfilled shifts, pick up extra hours and request holiday. Employees can only request the leave they are entitled to, within the allowances you set.
Staff clock in on facial recognition, fingerprint or RFID devices, or on the app with their location recorded by GPS. Hours from every branch feed payroll exports, with nothing to key in by hand.
Compare planned and actual labour costs and hours for each store, department or the whole business, and forecast future costs ahead of seasonal peaks. Custom payroll reports take seconds.
Staff Rota PlannerStaff rota planning software that helps cut your costs, boost your efficiency and build your team.Learn more
Shift PlanningManage your entire workforce with simple, flexible shift planning.Learn moreEmployee Self Service AppAn employee self-service app to improve workforce communications and build better teamwork.Learn more
Annual Leave PlannerEasily configure, track and manage annual leave, no matter how complex your holiday policies.Learn moreComprehensive ReportsEvery report your managers, HR and payroll teams need, ready in a few clicks.Learn moreClocking DevicesOne range of fingerprint, facial recognition and RFID clocking devices, for RotaOne and Musterd.Learn more
When a store is evacuated, your team leaves among customers and your fire marshals need a clear list. Musterd shows who is safe and who is UNSAFE, live, on any phone or tablet.
Musterd starts from who is on site, so marshals see straight away who is safe, who is UNSAFE and their last known location, from the shop floor to the stockroom and the warehouse.
Run roll calls across stores, distribution centres and head office, with each muster point given its own team. Area managers and head office can follow an incident remotely as it happens.
Stores and centres where 200 or more people may be present fall within the Terrorism (Protection of Premises) Act 2025, with an enhanced tier from 800. Post-event reports from every drill help you evidence your procedures.
How organisations like yours run their workforce, and keep it safe, with Thinking Software.
Entertainment & LeisureSouthbank Centre is a world-famous, multi-venue arts centre in London, with a dynamic year-round festivals programme and an inclusive ethos.
Reduced admin workload and enhanced accuracy of staff timekeeping and attendance data
Health and Social CareThe Somerset Care Group are one of the major care providers in Southern England and one of the largest not-for-profit care companies in the UK.
Payroll processing reduced from several hours to less than 2 hours weekly
Hospitality & EventsWhether it’s for their prime locations, their unique style or their memorable individuality, the Malmaison & Hotel du Vin brands are well-known.
“Huge increase in payroll efficiency, from breaks right through to managing start and end times”
“We’ve been using Thinking Software for several years now, and it’s been a game-changer for our business.”
TinaHR Manager, Olympus GlobalRotaOne
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Waste Management & EnvironmentLearn moreHosted on Microsoft Azure, certified to ISO 27001 and Cyber Essentials Plus, and registered with the Information Commissioner’s Office.
Join organisations using RotaOne to run time and attendance, rotas, absence, HR and payroll more effectively. In a live walkthrough, a product specialist shows you how the system supports day-to-day workforce management and fits the processes you already have.
A detailed walkthrough of the features that matter to your organisation.
See live attendance, rota updates and user actions as they happen.
Explore key reports, how the data is generated and how it’s exported.
Watch rules, alerts and scheduling logic take care of routine work.
Put your questions to a product specialist who knows the system inside out, and ask about costs. No obligation.
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