Industries
Councils including North Ayrshire Council and Fenland District Council use Thinking Software. RotaOne plans and records the work of every service you run, and Musterd accounts for staff and visitors when a public building has to be cleared.
North Ayrshire Council delivers public services across its mainland towns and the islands of Arran and Cumbrae, and uses RotaOne. Fenland District Council, which runs local services across its district in Cambridgeshire, is also a Thinking Software customer.
Councils and public bodies deliver a wide range of services on tight budgets, with a stretched workforce and buildings open to the public. Every hour has to be planned, recorded and accounted for.
The Local Government Association’s workforce surveys find almost every council reporting at least one recruitment or retention difficulty, with social work, planning and environmental health among the hardest roles to fill. Each absence lands on colleagues already at capacity.
National agreements such as the NJC Green Book are applied locally, so councils set their own enhancements for nights, weekends and overtime. Applying those rules correctly to every employee, every pay period, is slow and error-prone by hand.
ONS analysis has shown sickness absence in the public sector running consistently above the private sector since records began in the 1990s. Spotting patterns early, and covering frontline services when people are off, matters for cost and for service.
Town halls, libraries and leisure centres hold staff, visitors and contractors at once, and many will fall within Martyn’s Law. As Category 1 responders under the Civil Contingencies Act 2004, councils must also plan to keep critical services running.
One system for every service, from the civic centre to the depot. Plan rotas against budget, record hours from devices or the app, and send payroll data that is complete, properly formatted and ready on time.
Set minimum staffing levels for key roles and receive under-staffing alerts, so a library, depot or care team is not left short. Record qualifications with expiry dates, so the people you roster are trained for the work.
Set staffing budgets by department and compare planned against actual costs and hours. Forecast future labour costs, so pressure on a service budget shows up early in the year, not at the end of it.
Track every type of absence, paid or unpaid, with the allowances you set, and spot trends in illness and absenteeism early. Report on absence hours and costs by person, team or the whole organisation.
Exports are pre-calculated from real-time data, in the format and frequency your payroll team needs, delivered securely and integrated with leading payroll and HR systems. No waiting for reports to compile.
Staffing Levels & ComplianceMake sure the right staff, with the right skills, are in the right place at the right time.Learn more
Staff Rota PlannerStaff rota planning software that helps cut your costs, boost your efficiency and build your team.Learn moreAbsence ManagementRotaOne makes absence management flexible, simple and clear, whatever sort of absence you need to manage.Learn more
Smart IntegrationsConnect RotaOne to the systems you already use, and let your data move on its own.Learn more
Core HROnboarding, forms, documents, contact details and absence, together on one employee record.Learn more
Employee Self Service AppAn employee self-service app to improve workforce communications and build better teamwork.Learn more
When the alarm sounds in a civic building, you need to know who is inside: staff, visitors and contractors. Musterd shows who is safe and who is UNSAFE in real time, across every building you run.
Run roll calls across town halls, depots and leisure centres from one system, give each muster point its own team, and keep oversight of every site on a map while the incident is live.
Musterd flags disabled personnel who need help to leave, so marshals can go straight to them. Anyone still UNSAFE is shown with their last known location and can be texted directly.
The Terrorism (Protection of Premises) Act 2025 covers qualifying premises from 200 people, with an enhanced tier from 800, after an implementation period of at least 24 months. Post-event reports help you show you are prepared.
How organisations like yours run their workforce, and keep it safe, with Thinking Software.
Public Sector & GovernmentNorth Ayrshire Council is the local authority responsible for delivering public services across the North Ayrshire area in Scotland, including mainland towns and the islands of Arran and Cumbrae.
Entertainment & LeisureSouthbank Centre is a world-famous, multi-venue arts centre in London, with a dynamic year-round festivals programme and an inclusive ethos.
Reduced admin workload and enhanced accuracy of staff timekeeping and attendance data
Health and Social CareThe Somerset Care Group are one of the major care providers in Southern England and one of the largest not-for-profit care companies in the UK.
Payroll processing reduced from several hours to less than 2 hours weekly
Hospitality & EventsWhether it’s for their prime locations, their unique style or their memorable individuality, the Malmaison & Hotel du Vin brands are well-known.
“Huge increase in payroll efficiency, from breaks right through to managing start and end times”
“We’ve been using Thinking Software for several years now, and it’s been a game-changer for our business.”
TinaHR Manager, Olympus GlobalRotaOne
Aerospace & DefenceLearn more
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Construction & Facilities ManagementLearn more
Education & TrainingLearn more
Energy & UtilitiesLearn more
Entertainment & LeisureLearn more
Food & DrinkLearn more
Health & Social CareLearn more
Hospitality & EventsLearn more
Human Resources & StaffingLearn more
Investment & Financial ServicesLearn more
IT & TelecommunicationsLearn more
Legal & Professional ServicesLearn more
Manufacturing & PackagingLearn more
Pharmaceuticals & BiotechnologyLearn more
Retail & WholesaleLearn more
Security & Safety ServicesLearn more
Technology & EngineeringLearn more
Transport & LogisticsLearn more
Waste Management & EnvironmentLearn moreHosted on Microsoft Azure, certified to ISO 27001 and Cyber Essentials Plus, and registered with the Information Commissioner’s Office.
Join organisations using RotaOne to run time and attendance, rotas, absence, HR and payroll more effectively. In a live walkthrough, a product specialist shows you how the system supports day-to-day workforce management and fits the processes you already have.
A detailed walkthrough of the features that matter to your organisation.
See live attendance, rota updates and user actions as they happen.
Explore key reports, how the data is generated and how it’s exported.
Watch rules, alerts and scheduling logic take care of routine work.
Put your questions to a product specialist who knows the system inside out, and ask about costs. No obligation.
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