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Time and attendance for the retail sector

With ever-increasing competition, uncertain demand from customers and increasing labour costs, it has become more important than ever to manage spend tightly. With a range of challenges to face, managing employees’ hours and pay shouldn’t be one of them.

A shopfront and the trading pattern staff are planned around
Multi-store
clocking across locations
Self-service
with holiday limits per day
Payroll
seamless integration
The challenge

Time for customers, not for timesheets

Retailers need to change with the evolving way in which customers purchase. Significant time and money can go into staffing costs: it is costly in monetary terms, and it can be incredibly time-consuming keeping track of hours worked, holidays taken, sickness and overtime.

Time and attendance solutions provide an efficient, flexible way to track hours and ensure accurate pay for each employee. With a good system, time can go into mentoring and training staff and focusing on customers, rather than on scheduling shifts or checking in on staff productivity.

The solution

How RotaOne helps retail

  1. RotaOne for a store: the week’s cover by role, the figures and what needs attention

    Reduce the time spent on scheduling

    Reduce time spent on scheduling, improve workforce efficiency, optimise staff planning and reduce labour costs. RotaOne accurately records employees’ clock in and clock out times, even across multiple locations, with real-time oversight of what employees are doing.

  2. An employee’s holiday entitlement: earned, taken and remaining

    Self-service, with the limits you set

    Employees view shifts, request holiday and check their entitlements, managing their own planned absences without having to speak to their supervisor. Limits can be set on how many people can book off on any particular day, so employees know instantly if a request is likely to be accepted.

  3. A payroll export, one row per employee

    No more manual timesheets

    Time and attendance removes the potential for errors when employees record their time by hand. It takes away the need to read timesheets and enter the data manually, and eliminates the possibility of time theft.

  4. The week rota in RotaOne, one row per person with a slot per shift

    Seamless integration with payroll and access control

    RotaOne integrates seamlessly with payroll, and with advanced access control systems, so hours flow from the door to the payslip.

The benefits

What retail gains

  1. 01A self-service app that lets staff see available shifts and mark when they are unavailable, cutting communication time between management, planners and employees
  2. 02Better forecasting and scheduling, aligning supply and demand and eliminating overscheduling
  3. 03No errors from manually recorded time, no timesheets to read and no time theft
  4. 04Complex shift planning automated, so managers spend more time adding real value
  5. 05Temporary, part-time, full-time and contract employees managed, whatever schedule they are on
  6. 06A range of working patterns and rules accommodated, minimising overpayments and improving payroll accuracy
  7. 07Reports and real-time dashboards for informed decisions and immediate responses to changing business needs
Customer success stories

Time and attendance case studies

How hotels, care providers and one of the UK’s largest arts centres run their workforce with Thinking Software.

View all case studies
  • Southbank Centre logoEntertainment & Leisure

    Southbank Centre

    Southbank Centre is a world-famous, multi-venue arts centre in London, with a dynamic year-round festivals programme and an inclusive ethos.

    Hosts
    200+
    Shifts a year
    30,000

    Reduced admin workload and enhanced accuracy of staff timekeeping and attendance data

  • Somerset Care logoHealth and Social Care

    Somerset Care

    The Somerset Care Group are one of the major care providers in Southern England and one of the largest not-for-profit care companies in the UK.

    Employees
    4,500
    Staff at each site
    70-80

    Payroll processing reduced from several hours to less than 2 hours weekly

  • Malmaison & Hotel du Vin logoHospitality & Events

    Malmaison & Hotel du Vin

    Whether it’s for their prime locations, their unique style or their memorable individuality, the Malmaison & Hotel du Vin brands are well-known.

    Staff across both brands
    3,000
    Hotels
    29

    “Huge increase in payroll efficiency, from breaks right through to managing start and end times”

Accreditations

Hosted on Microsoft Azure, certified to ISO 27001 and Cyber Essentials Plus, and registered with the Information Commissioner’s Office.

  • Microsoft Azure
  • Cyber Essentials Plus certified
  • Registered with the Information Commissioner's Office
  • ISO 27001 certified

Trusted by organisations worldwide

  • BM Foods
  • Cathay-Investments
  • Freshpeel
  • Glasgow Science Centre
  • Kingsley Healthcare
  • Lantor
  • Limar
  • Lincad
  • Markes International
  • Richard Whittaker
  • Senior Bird Bellows
  • Somerset Care
  • Steatite
  • North Ayrshire Council
  • APS Care Limited
  • The Kronen Collection
  • The Ardagh Group
  • Southbank Centre
  • Crealy Theme Park and Resort
  • Malmaison & Hotel du Vin
  • Holiday Inn
  • Parseq
  • Camino Healthcare

Book a demo

See RotaOne working for retail

Sixty minutes with a RotaOne product specialist, using your own sites, roles and shift patterns as the example.