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Time and attendance for hotels and hospitality

Within the hospitality sector, keeping track of staff can be difficult at the best of times. Short-notice rota changes, a variety of roles, split shifts, daily, weekly and seasonal demand, weekly payroll and a high turnover of staff all make staff management something of a headache.

A hotel with rooms lit and a staffed reception
Split shifts
days, nights and events
Weekly
payroll, ready on time
Multi-site
one central view
The challenge

Easy-to-use solutions for a sector that never stands still

With a multitude of jobs, many filled by staff whose roles and responsibilities vary daily, management and accuracy of staff tracking becomes complicated. Rather than manually creating and managing shifts and rotas, time and attendance systems offer scheduling software that saves time with both planning and organising.

The system offers reliable and effective tracking, flexible working patterns, self-service and real-time data, in an easy-to-use solution that results in considerable savings in both time and money. With a multitude of events held within hospitality settings, a sophisticated and efficient workforce management system is essential.

The solution

How RotaOne helps hotels and hospitality

  1. RotaOne for a hotel: the week’s cover by department, the figures and what needs attention

    Plan staffing and overtime effectively

    Forecasting staffing requirements is important when calculating precise costs and planning projects. Working with greater precision saves businesses huge amounts of money, as they plan staffing and overtime more effectively, and within budget.

  2. A two-week shift pattern, ready to roll out

    Shift patterns for days, nights and split shifts

    Create varied shift patterns covering days, nights and split shifts, for permanent, agency and temporary workers, and roll them out across the weeks ahead.

  3. Forecast and actual revenue, hours and costs for a week

    Reports that inform management decisions

    RotaOne provides customised reporting that allows studies of the metrics behind important management decisions. Even across multiple locations, the system is simple and intuitive, with a centralised overview of all sites and statuses.

  4. The employee app showing the week’s shifts and hours

    Complete oversight of shifts for every employee

    The self-service module gives employees complete oversight of their shifts, with real-time visibility over the hours they have worked.

The benefits

What hotels and hospitality gains

  1. 01Multi-location and multi-user management
  2. 02Permanent, agency and temporary worker management
  3. 03Easy planning of team rotas and schedules
  4. 04Varied shift patterns, covering days, nights and split shifts
  5. 05A self-service module that gives employees complete oversight of their shifts
  6. 06Real-time visibility over hours worked
  7. 07Tracking of sickness, accrual and late arrivals
  8. 08Recording of time spent on specific jobs
  9. 09Management of paid and unpaid overtime
  10. 10Exception management for lateness and missed shifts
  11. 11Huge savings in payroll processing times
  12. 12Removal of payroll errors
Customer success stories

Time and attendance case studies

How hotels, care providers and one of the UK’s largest arts centres run their workforce with Thinking Software.

View all case studies
  • Southbank Centre logoEntertainment & Leisure

    Southbank Centre

    Southbank Centre is a world-famous, multi-venue arts centre in London, with a dynamic year-round festivals programme and an inclusive ethos.

    Hosts
    200+
    Shifts a year
    30,000

    Reduced admin workload and enhanced accuracy of staff timekeeping and attendance data

  • Somerset Care logoHealth and Social Care

    Somerset Care

    The Somerset Care Group are one of the major care providers in Southern England and one of the largest not-for-profit care companies in the UK.

    Employees
    4,500
    Staff at each site
    70-80

    Payroll processing reduced from several hours to less than 2 hours weekly

  • Malmaison & Hotel du Vin logoHospitality & Events

    Malmaison & Hotel du Vin

    Whether it’s for their prime locations, their unique style or their memorable individuality, the Malmaison & Hotel du Vin brands are well-known.

    Staff across both brands
    3,000
    Hotels
    29

    “Huge increase in payroll efficiency, from breaks right through to managing start and end times”

Accreditations

Hosted on Microsoft Azure, certified to ISO 27001 and Cyber Essentials Plus, and registered with the Information Commissioner’s Office.

  • Microsoft Azure
  • Cyber Essentials Plus certified
  • Registered with the Information Commissioner's Office
  • ISO 27001 certified

Trusted by organisations worldwide

  • BM Foods
  • Cathay-Investments
  • Freshpeel
  • Glasgow Science Centre
  • Kingsley Healthcare
  • Lantor
  • Limar
  • Lincad
  • Markes International
  • Richard Whittaker
  • Senior Bird Bellows
  • Somerset Care
  • Steatite
  • North Ayrshire Council
  • APS Care Limited
  • The Kronen Collection
  • The Ardagh Group
  • Southbank Centre
  • Crealy Theme Park and Resort
  • Malmaison & Hotel du Vin
  • Holiday Inn
  • Parseq
  • Camino Healthcare

Book a demo

See RotaOne working for hotels and hospitality

Sixty minutes with a RotaOne product specialist, using your own sites, roles and shift patterns as the example.