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Case study

Cathay Investments logo
Investment & Financial Services

The system

RotaOne logo

Project: Cathay Investments

Acquires and grows mid‑market companies across diverse sectors

300
People across the group

Chapter 1 of 10

About the Business

Cathay Investments Ltd. is a diverse group of companies operating across multiple industries and locations. The organisation consists of a head office, a large temp agency (3PL Resources), and several sister companies including AGF, ESP, Perkins, Mercian, and AG. In total, the group employs nearly 300 people across various departments and sites.

Chapter 2 of 10

Challenges with Time & Attendance

Cathay Investments faced ongoing challenges in maintaining accurate time and attendance records. Staff occasionally missed clocking in, and miscommunications between employees and managers often led to delays or errors in updating attendance data. Their previous system was outdated, lacked adequate support, and made it difficult to monitor workforce activity across the business. As a result, the team struggled with inefficiencies in payroll processing and overall workforce management.

Chapter 3 of 10

Why They Chose RotaOne

Cathay Investments was looking for a modern, reliable solution that could centralise time and attendance across all of their companies. RotaOne was selected for its functionality, ease of use, and ability to provide the visibility they needed across multiple sites.

Chapter 4 of 10

What Changed After Implementation

After implementing RotaOne, Cathay Investments experienced immediate improvements in how they tracked attendance and processed payroll data.

We now have the visibility that we require and use RotaOne as a tool to get the correct information we need for payroll.

Managers gained access to real-time data across all locations, allowing for better oversight and more informed decision-making.

Chapter 5 of 10

Seamless Payroll Integration

One of the standout benefits was RotaOne’s integration with Sage Payroll. This eliminated the need for manual data entry, improved accuracy, and saved time.

Chapter 6 of 10

Seamless Payroll Integration

One of the standout benefits was RotaOne’s integration with Sage Payroll. This eliminated the need for manual data entry, improved accuracy, and saved time.

It helps massively. We’re very happy with RotaOne.

Chapter 7 of 10

Key Benefits

Cathay Investments highlighted several key improvements since adopting RotaOne:

• Full visibility of all employees across the organisation • Improved timekeeping management • Faster, more accurate payroll • The ability to take action on attendance issues more efficiently

We now have overall sight of every employee. We can manage their timekeeping more effectively and take the correct action accordingly.

Chapter 8 of 10

Support Experience

Cathay Investments rated the support team at Thinking Software very highly.

10 out of 10. They are always helpful and always get a quick response.

Chapter 9 of 10

Would They Recommend RotaOne?

"Yes."

Chapter 10 of 10

Final Thoughts

Could this be your organisation?

See RotaOne or Musterd working with your own rotas and sites.

Book a demoor call +44 (0) 1993 878 671

Very satisfactory.

Amanda Venour – Cathay Investments

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Why us

Why organisations choose Thinking Software

  • Built and supported in-house

    Our products are developed in-house by our own software engineers. User experience, simplicity and flexibility are at the heart of our applications, and you deal with the people who make them.

  • A personalised approach

    Every organisation is different. We tailor the system to your goals and requirements, whether you are automating time tracking on one site or rolling out across an enterprise.

  • Service at every stage

    We provide customer service at each stage of the project journey, from initial consultation and implementation through to ongoing support and training.

  • Continuous investment

    We keep investing in our products, so our customers have the tools they need to stay competitive as their workplaces change.

Accreditations

Hosted on Microsoft Azure, certified to ISO 27001 and Cyber Essentials Plus, and registered with the Information Commissioner’s Office.

  • Microsoft Azure
  • Cyber Essentials Plus certified
  • Registered with the Information Commissioner's Office
  • ISO 27001 certified

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