Project: Skene House

The installation process was not without its challenges. Our implementation team took time to understand Skene House’s business processes and requirements, to ensure that Rota Horizon would meet the demands of their day-to-day employee management. The implementation, system configuration, staff and management training and link to payroll were executed and managed at Skene House by the HR Manager, in cooperation with the accounts department.

Skene House find the most beneficial features to be the recording of absence, holiday and the management of holiday entitlement, and the user-friendly monitoring of staff punctuality. They will soon increase their use of the system to manage payroll budgets.

The accuracy of Rota Horizon has increased productivity in several departments and reduced payroll costs. The payroll functionality has eliminated lengthy manual processes, and managers have been able to focus more on the operations of the business. The centralised database has enabled Skene House to find and store information on contracts, holidays, absence and attendance more efficiently and accurately.

The entire team at Thinking Software are very helpful, and are good communicators via both email and telephone. I have received timely and efficient assistance whenever needed. The team are always patient with all my questions, some of them repetitive.